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Search the FAQs, or reach the team directly. Support is available 24/5.
The minimum deposit is $100 for a Standard account, $500 for a Raw account, and $10,000 for a VIP account.
Yes. You can open a free unlimited demo account with $100,000 virtual funds. Demo accounts have no time limit and use real-time market conditions.
Yes. We offer an Islamic account (swap-free) for traders who require Sharia-compliant financing. Apply via the client portal; approval is subject to verification.
We offer leverage up to 1:500 on forex and major commodity pairs, 1:200 on metals, 1:100 on indices, and 1:20 on stocks, ETFs and crypto.
Yes. All account types support Expert Advisors, scalping, hedging, and copy trading strategies without restrictions. VPS hosting is available free for VIP account holders.
On Standard accounts, the EUR/USD spread starts from 1.0 pip. On Raw accounts, the spread is from 0.0 pip plus a commission of $3.50 per lot per side. Live spreads are always visible in the platform.
Card withdrawals process within 1–3 business days. Bank wire transfers take 3–5 business days. E-wallet withdrawals are typically completed within 1 business day.
Yes. Client funds are held in segregated accounts with tier-1 banks, completely separate from our operating capital. Newera is regulated by the FCA, ASIC, and CySEC.
We offer MetaTrader 5 (desktop, mobile and tablet), our proprietary Web Trader for browser-based trading, and a dedicated mobile app for iOS and Android.
Log in to your client portal, navigate to Deposits, and choose from Visa/Mastercard, bank wire, Skrill, Neteller, or USDT (TRC20/ERC20). Card and e-wallet deposits are processed instantly.
Still stuck? Talk to a human.
Real people on the trading desk, not a bot loop. Average first reply under six minutes during market hours.
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Open your account in minutes, transparent pricing, fast withdrawals and support that answers.
